we strive for Happy Customers...
Caribbean Charm is proud to be the Premier in custom Gift Giving since 2004. Their loyalty is to their valued customers. And, appreciate all the wonderful feedback their customer's bring them!

Feedback from our wonderful customers:

Thank you so much that's gonna be perfect!!!!! Happy Holidays!!!!!
Joshua F - 12/15/17

Thank you....

GREAT Customer Service!!!!

I'm glad I looked more thoroughly on the 'net' and found your company!

George S - 12/7/17

THANKS! For being so prompt about sending this ornament. I will be shopping with you again in the future. It was a pleasant experience.
Vicki - 11/17


The keychain arrived today.  It looks really nice - just like the picture on the website!  Thanks again for you tracking work on this.

Ann - 1/9/17

Thank you so much for getting my order out so quickly. All the coaches loved the glasses.
Thanks again,
Julie R - 12/13/15

Stephanie -
I received my order today and it looks beautiful! 
Thank you again for making the effort to get it here in time.  We appreciate it.
Debbie - 11/15

Thank you very much for the extremely quick response in shipping the 4
Christmas in Heaven ornaments. They are very nice and will help us to
remember where our father/husband is this Christmas.

Debbie T - 12/14

Thank you so much for ensuring this got resolved quickly. ..Special thanks to Stephie for her quick gesture in filing a claim without my promtness...I will definitely be back

hi i just got the siliver grad. picture frame today  thank you so much i love it. it is a xmas present for my son who grad, college and we are so proud of him.  thank you it is a beaufiful frame and you did a very good job on the engreaving very very happy shooper.  carol j

Thank you so much for your great service!
I placed my order on Sunday and personalized keepsake box was delivered in a couple days - just in time for my daughter's communion. Since I was ordering only 5 business days before the communion, I figured that it would delivered after the communion - but to my surprise it arrived before it! I was so happy to know her gift was here before her special day!

Thank you soooo much! It was greatly appreciated!


Hey Stefanie,
I just wanted to let you know that all the towels arrived and I love them! The monogramming is so pretty it looks really good.  Thank you for doing such a good job and for all of your help.


Caribbean Charm,


We just received our order.  How utterly adorable!   These boxes are perfect thank you gifts for our friends who send us new clients.  We have our eye on a few of the charm boxes as well but would really like a charm that says Thank You to fit our needs.  Any thoughts of adding a Thank You charm?  Or any suggestions where we could find them?


Thank you so much.  We cant wait to fill the boxes with personalized M&Ms and present them to our friends.


Best to you,

I want to thank you VERY much for your prompt service and excellent customer service. I placed the order and mentioned I needed it as quickly as possible. I then emailed your customer service to check on the order. Your customer service responded immediately in a friendly, efficient manner and I received the gift on the day that I needed it.

I appreciate this type of customer service in this day and age and will not hesitate to recommend your site to others. I will certainly be a return customer after my experience. Thank you very much,

Sue M, order #6646
Love my box that I ordered from you!

And, I have shared your website with my sister in law.

Thank you for always being so accommodating J

Best alwaysyour customer from Birmingham ALhopefully when I am there in June I can stop by to see your shoppe.

My daughter is completing her residency and going into her fellowship at Yale, so, I will be there for her graduation/recognitions.


From across the miles


Maria G

Again, I want to thank you for your excellent service with this replacement order.  I am very impressed as is the person to whom the order was shipped.  It is very rare to find such conscientious people anymore.
I will shop with you whenever I possibly can in the future and will sing your praises to everyone I know.
Dear Pam,
Thank you so much for everything you did. I know my aunt will be extremely happy.
Good morning Paige!
 when you continue to receive more boxes.  from across the miles greetings from the sunny south!
That's perfect!! I've searched everywhere for that set and everyone that had it was really expensive. I love your website!!!
FedEx delivered the package this morning. Thank you for helping to ensure its speedy delivery. 
It is so special for this beautiful, personalized Forever 21 wine glass to be here today for a toast on my daughter's 21st birthday.  I can't wait till she opens it - she is going to love it. What a nice box and bow, too.
Thank you so much! 
Melissa W
My daughter received her gift on Friday and she loved it!

I have ordered several gifts from you and have never been disappointed.

Thank you!
To Whom It May Concern:

I received my order today and I just wanted to let you know that I was very pleased with my order. I thought it was finished, shipped and received in a more than timely manner and the product is beautiful.

Thank You!
To the charming and helpful person on the phone,


Im not sure to whom I spoke yesterday and today but I want to say thank you for the superior service. Your effort to ensure prompt and quality gifts was so appreciated. It was refreshing and satisfying to receive such genuine and personalized service. Many sincere and warm thanks.


A new (and returning) customer,


Katie D

My glass picture box arrived yesterday, Saturday. I was surprised to
receive the box so quick. I love it. Thanks for all your help, time, &

Pearl W
Dear Karen,
The wine toppers were such a hit for my wedding bridal gifts. You were right, the different color crystals with the engraved inital made a great impression. And, the gift box was just lovely.
Thank you so much for your help making my Wedding Day perfect!
Best Always,


Thank you for your email. I have receveid my package today.

I am very happy, its beautifull and good for my baby.

Thank you again.

Best regards
Verani F
Thank you for the great customer service in getting my baby shower gift mailed to me on such short notice.....I just love the sterling silver baby anklet and know it will be a smash hit at Saturday's shower. I'll be sure to let everyone know where I bought it so they can visit you online and do some shopping too.
You are the greatest!!!! 

Gayle T
I ordered the sea glass photo box by J devlin last week. It arrived today and it is just perfect. It's for my sisters 40th B-day and the photo fits perfect. You have lovely stuff--I will be ordering again soon. Thanks so much!
Jennifer H 
Dear Stefanie,
please know and tell your mother that the stocking was PERFECT, per my daughter-in-law and my son. The baby Phoebe at 3 months is too young to voice her opinion but she apparently likes the reindeer's fur and the jingle bells. Please also thank your mother so very much for the extra special service when my credit card would not go through the pay-on- line but did just fine over the phone.
As I could not have been more pleased, I have already recommended your website to several friends. With best wishes for a successful (professionally)  and happy (personally)  Christmas season and a healthy and happy 2009.
Thanks again.
Stefanie W. R
I received the frame yesterday it is beautiful. Thank you so much for you help and cutomer service and your quick delivery.
I really appreciate it.
Jaime C
The first name only will be fine "Morgan" and I want to express my EXTREME thanks to you for taking the time and effort to ask about my preference, THAT is customer service and I will most definately be a loyal and customer and refer many friends and family to you!!!
Just wanted to thank you for sending the replacement mermaid glass.  I received it yesterday and she is gorgeous.  I appreciate the great service and will enjoy sipping wine at my beach house with my mermaid.  Thanks much.  Enjoy your summer!!
Doreen B
I received the handbag yesterday and just wanted to confirm that it was received and well packaged.  I LOVE IT !
Thanks again,
Bedford, MA


Dear Stephanie-
Thank you for responding to my E-mail in such a timely fashion!  I am so pleased with your service at Carribean Charm!  I am so happy that you'll order additional charms for me!  If you would be so kind as to order 7 additional "Friends" charms, 5 additional "Love" charms. 2 additional "Sisters" charms, 2 additional "Mother" charms and 1 "Grandmother"charm for me, I would be so appreciative!  I look forward to making more purchases with you in the future!  Have a terrific week-end!
Best Wishes!
Dear Stefanie~
Wanted to let you know the lamp arrived safely  & I absolutely LOVE it!!  You were so right...  the little cabbage trinket box adds so much charm to the piece & I can't imagine being happy with a cabbage that did not open. :)
Many thanks again ......I love it!

I understand how these things happen. You've been great about rectifying the situation.I'll keep you in mind for further items in the future. I've bookmarked you as one of my favorites.:)
Have a great holiday!!
Thank you for your help!!!

Happy Holidays!!
Tricia D.
I just received my order of a Stain Glass Box with Leaded Angel. It is so much more than I expected. I will be a repeat customer.
Carole A C
I received the glasses on Monday.  Definitely in time for Valentines
Day.  Thanks for the help.  She loves the glasses.  Good work!
John P S
We just received the Personalized Vanity Mirror and wanted to let you know it's beautiful! My daughter loves it and something she will enjoy forever.
Thank you so much, Lizi

Dear Caribbean Charm,

I'm very happy I stumbled across your site. Your products are wonderful and very unique. The Mermaid Lamp is stunning and adds a great charm to my room. Thanks for helping me.


Thank you for all your help. My mother loved the mermaid products I
bought her for Christmas and I have already spotted some new items on
your site that I can get for her birthday. Have a great new year and I
look forward to ordering from CaribbeanCharm again in the near future.


Chris R
any adjustment will be fine. i am impressed with both the company and your web site for the honesty and service.
merry Christmas!
Thank you ever so much and have a very Merry Christmas!
Good morning Lauren,

So, thank you so much again for all your good service and investigation.

Maybe I'll get to meet you in the BVI's one day!
All the very, very best for the new year.
I just wanted to thank you so much for the beautiful stockings. I got
them yesterday and was so excited!
My coworkers all want one now!

Thanks for everything!

Ashley M
Dear Caribbean Charm

I would just like to say a massive thank you for all your help and support in my order of the dragon fly choker, it arrived yesterday and is perfect.

Thanks again and keep up the good work
dear lauren,
now that you pointed that out....oops! i do see it LARGE AS LIFE! please accept my apologies...
and thank you for such a timely response..that puts my mind at ease..
i will be sure to visit your site often because....your products are quite unique and oh so adorable!!   
blessings on your holidays,
Thank you very much!!
Best regards,
Pamela C
No trick-or-treaters yet so I had time to place my order. Thank you so much for adding the additional color font.
You have a great product and do good work. I have been pleased so far. Thanks Lauren. If you ever need a statement or letter or something from a customer (satisfied customers!) let me know. I'd be glad to help out.
Ann J
I just purchased a mermaid tea light from you today online. Thank you so much, in advance.  I love the Mermaids!
Hi, Lauren

Thanks so much for keeping the receipt out.  I really appreciate it!  You dont need to put a note in the box Im sending a card ahead, telling her to expect something.  But thank you so much all the same!  Have a great day -

Emily Y, Tours Manager